Terms of Sales

Customer service email address: contact@meeko.store

Prior to any transaction, the customer acknowledges having read these general conditions and expressly declares to accept them when he clicks on the order validation button.

ARTICLE 1: SPECIAL CONDITIONS OF SALE

The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on the screen (name, price, quantity, color, particularities of the products, cost of the services) and expressly declares to accept them without reservation.

ARTICLE 2: LEGAL CAPACITY AND ACCEPTANCE OF THE GENERAL CONDITIONS

2.1 Legal capacity

The Site is accessible:

- To any natural person with full legal capacity to engage under these general conditions. A natural person who does not have full legal capacity can only access the Site with the consent of his legal representative.

- To any legal person acting through a natural person having the legal capacity to contract in the name and on behalf of the legal person.

2.2 Acceptance of the general conditions

The acceptance of these general conditions by the Buyer is materialized by a checkbox in the order form. This acceptance can only be full and complete. Any conditional acceptance is considered null and void. The Buyer who does not agree to be bound by these general conditions must not place an order on the Site.

ARTICLE 3: ORDER

3.1 Ordering

As part of his order, the Buyer is invited to provide his contact details for delivery and billing purposes. He must complete all the fields marked as mandatory in the form provided for this purpose. Orders that do not include all of the required information cannot be validated.

The Buyer guarantees that all the information he gives in the order form is accurate, up to date and sincere and is not vitiated by any misleading character.

He is informed and accepts that this information is proof of his identity and commits him as soon as it is validated.

3.2 Order Confirmation 

After validation of his order, the Buyer receives by email a confirmation thereof which:

(i) summarizes the elements of the order and the expected delivery time.

(ii) includes the general conditions in force on the day of the order,

(iii) includes the invoice corresponding to the order.

The Buyer must ensure that the contact details provided when ordering are correct and that they allow him to receive the order confirmation email. If it is not received, the Purchaser must contact MEEKO at the contact details mentioned above.

MEEKO recommends that the Buyer keep the information contained in the order confirmation.

The order confirmation is deemed to have been received by the Buyer upon receipt of the order confirmation email.

ARTICLE 4: PRICE AND TERMS OF PAYMENT

4.1 Price

The selling prices of the Products are displayed on the Site.

They are indicated in euros, all taxes included (French VAT and other applicable taxes).

MEEKO reserves the right, at its own discretion and according to terms of which it will be the sole judge, to propose promotional offers or price reductions.

The prices do not include any delivery costs applicable to the delivery of the Products, invoiced in addition to the price thereof. The amount of the applicable delivery costs will be indicated before the validation of the order by the Buyer.

The applicable price is the one displayed on the Site at the time of registration of the Buyer's order.

4.2 Methods of payment

The full price of the Products is payable when ordering.

Payment can be made online:

• by credit card, through the secure online payment service indicated on the Site,
• by any other means that will be offered on the Site at the time of the order.

When the Buyer makes a payment through a payment provider, the payment is made by the payment provider concerned, which alone keeps the User's bank details for this purpose. MEEKO does not store any bank details.

The Buyer guarantees MEEKO that he has the necessary authorizations to use the payment method chosen.

MEEKO reserves the right to suspend or cancel any order and/or delivery in the event of non-payment of any sum owed by the Purchaser, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.

Penalties of an amount equal to 1.5 times (one and a half times) the French legal interest rate will be automatically applicable to unpaid amounts from the first presentation of a formal notice by registered letter AR.

4.3 Retention of title

MEEKO retains full and entire ownership of the Products sold until full payment has been received, delivery costs included.

ARTICLE 5: DELIVERY

5.1 Territories of deliveries

Buyers are expressly informed that the Site only offers the delivery of Products to Europe.

The Site indicates, for each Product offered for sale, the possible delivery territories for this Product.

The delivery of the Products ordered on the Site will be made to the address indicated when ordering the Buyer as the "delivery address" (which may be different from the billing address), provided that it is located in the possible delivery territory for the Products concerned.

5.2 Delivery methods

The delivery of the Products ordered on the Site is made to the address indicated when ordering the Buyer as the "delivery address" (which may be different from the billing address), which can only be located in the one of the countries referred to in Article 5.1. 

Different delivery methods may be possible, depending on the categories of Products and their weight.

The Buyer is informed before the validation of his order of the possible delivery methods for the Product ordered as well as the deadlines and costs corresponding to each of these methods.

The Buyer must select the desired delivery method and provide all the information necessary for the actual delivery of the Product according to this method.

5.3 Delivery times

The delivery is made within the time indicated in the order confirmation email.

The Site mentions, for each Product offered for sale, indicative delivery times depending on the territories and delivery methods.

The actual delivery time will be confirmed to the Buyer in the order confirmation email. However, when the Product is not in stock at the time of the order, this period can only be indicated to the Customer by email from the moment from which the Product will be in stock again. 

Failing delivery within the above time limit, the Purchaser may cancel the order, by registered letter with acknowledgment of receipt or in writing on another durable medium, if, after having ordered MEEKO, under the same terms, to make delivery within a reasonable additional time, it has not performed within that time.

The contract is considered terminated upon receipt by MEEKO of the letter or writing informing it of this termination, unless it has been executed in the meantime.

In the event of termination of the contract according to the above terms, the Buyer will be reimbursed for all the sums he has paid, including delivery costs, at the latest within 14 (fourteen) days following the date at which the contract will have been terminated.  

MEEKO reserves the right, in any case, to contact the Buyer in order to offer him alternative solutions for reimbursement of the price of the Products and the delivery costs. The Buyer must express explicitly and on a durable medium his acceptance of the choice of an alternative method of reimbursement.

ARTICLE 6: MEEKO 'S RESPONSIBILITY

The Buyer has a period of 14 (fourteen) days, from the date of receipt of the Products ordered, to withdraw without having to justify reasons or pay penalties, the return costs remain the responsibility of MEEKO.

The Buyer who wishes to exercise his right of withdrawal must, before the expiry of the above period, must contact MEEKO at the following email address: contact@meeko.store explaining his request.

The Buyer will receive an acknowledgment of receipt of his withdrawal request by email.

The Products must imperatively be returned new to MEEKO in their original packaging, without undue delay and at the latest within 14 (fourteen) calendar days following the communication, by the Buyer, of his wish to withdraw. They must be accompanied by a copy of the corresponding purchase invoice. The Buyer is deemed responsible in the event of deterioration of the Products when they are returned to MEEKO. 

The Buyer will be reimbursed as soon as possible and at the latest within 30 (thirty) days from the date of actual receipt by MEEKO of the Products.

ARTICLE 7: EXCHANGE OF PRODUCTS

The Buyer has a period of 30 (thirty) days, from the date of receipt of the Products ordered, to request the exchange of the Product ordered for another Product of a different size or model. In the event that MEEKO does not have the requested Product in stock on the day of the order, MEEKO will inform the Buyer of the time within which the requested Product will be available, or offer him an alternative Product.

The Buyer who wishes to exercise this exchange request must, before the expiry of the above deadline, must contact MEEKO at the following email address: contact@meeko.store explaining his request.

MEEKO will propose to organize with the carrier of its choice the terms of the return, of which it will inform the Buyer by any useful means. MEEKO will offer to bear the costs of this return.

The Products must imperatively be returned new to MEEKO in their original packaging, at the latest within 14 (fourteen) calendar days following the communication, by the Buyer, of his wish to exchange the product. They must be accompanied by a copy of the corresponding purchase invoice. The Buyer is deemed responsible in the event of deterioration of the Products when they are returned to MEEKO.

The Purchaser will receive a new Product at the latest within 7 (seven) days from the date of actual receipt by MEEKO of the Products, provided that these are not damaged and that the new Product is available in stock. If this is not the case, MEEKO will inform the Buyer of the time within which the requested Product will be available, or offer him an alternative Product.

 

ARTICLE 8: LEGAL GUARANTEES

The Buyer benefits from the legal guarantees of non-conformity as well as due to hidden defects of the thing sold, including the lack of conformity resulting from the packaging of the Products ordered on the Site.

If the Buyer finds that the Product delivered to him has a defect, a lack of conformity or is damaged, he must inform him of this, indicating the nature of the defect, non-conformity or damage observed and sending him any useful proof, in particular in the form of photograph(s).

MEEKO will organize the terms of the return with the carrier of its choice, of which it will inform the Buyer by any useful means. MEEKO will bear the return costs.

The Products must imperatively be returned new to MEEKO in their original packaging. They must be accompanied by a copy of the corresponding purchase invoice.  

Returns of Products that do not comply with the terms described above cannot be taken into account. 

MEEKO will carry out the necessary checks and will offer the Buyer the replacement of the Product as far as possible. If the replacement of the Product is impossible, MEEKO will refund to the Buyer the full price paid for the Product excluding delivery costs, by any useful means, as soon as possible and at the latest within 14 (fourteen) days following the date on which MEEKO will have informed it of the impossibility of replacing the Product.

ARTICLE 9: OBLIGATIONS OF BUYERS

Buyers are solely responsible for the use they make of the Products. It is their responsibility to verify the suitability of the Products for their specific needs prior to the purchase of said Products.

It is also the Buyers' responsibility to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any attack.

ARTICLE 10: MEEKO'S RESPONSIBILITY

10.1

MEEKO undertakes to carry out regular checks in order to verify the operation and accessibility of the Site. As such, MEEKO reserves the right to temporarily interrupt access to the Site for maintenance reasons. Similarly, MEEKO cannot be held liable for temporary difficulties or impossibilities in accessing the Site which may be caused by circumstances external to it, force majeure, or which may be due to disruptions in telecommunications networks.

10.2

MEEKO does not provide the Buyer with any guarantee as to the adaptation of the Products to his needs, expectations or constraints.

10.3

In any case, the liability likely to be incurred by MEEKO hereunder is expressly limited only to proven direct damages suffered by Buyers.

ARTICLE 11: INTELLECTUAL PROPERTY

The systems, software, structures, infrastructures, databases and content of any kind (texts, images, visuals, music, logos, brands, database, etc.) operated by MEEKO within the Site as well as the models and Products sold by MEEKO are protected by all intellectual property rights or rights of database producers in force. All disassembly, decompilation, decryption, extraction, reuse, copying and more generally, all acts of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorization of MEEKO are strictly prohibited and may be subject to legal proceedings.

ARTICLE 12: PERSONAL DATA

MEEKO practices a personal data protection policy, the characteristics of which are explained in the Charter relating to the protection of personal data, which the Buyer is expressly invited to read.

ARTICLE 13: ADVERTISING

MEEKO reserves the right to insert on any page of the Site and in any communication to Buyers any advertising or promotional messages in a form and under conditions of which MEEKO will be the sole judge.

ARTICLE 14: LINKS AND THIRD-PARTY SITES

MEEKO may under no circumstances be held liable for the technical availability of websites or mobile applications operated by third parties (including any partners) to which the Purchaser may access via the Site.

MEEKO accepts no responsibility for the content, advertising, products and/or services available on such third-party sites and mobile applications, which are reminded that they are governed by their own terms of use.

MEEKO is also not responsible for transactions between the Buyer and any advertiser, professional or trader (including any partners) to which the Buyer may be directed through the Site and cannot under any circumstances be party to any possible disputes whatsoever with these third parties concerning in particular the delivery of products and/or services, guarantees, declarations and any other obligations to which these third parties are bound.

ARTICLE 15: PROHIBITED BEHAVIOR

15.1

The following are strictly prohibited: (i) any behavior likely to interrupt, suspend, slow down or prevent the proper functioning of the Site, (ii) any intrusion or attempted intrusion into MEEKO's systems, (iii) any misappropriation of the system resources of the Site, (iv) any actions likely to impose a disproportionate burden on the latter's infrastructures, (v) any breaches of security and authentication measures, (vi) any acts likely to infringe the rights and financial interests , commercial or moral of MEEKO or the users of its Site, (vii) any practice diverting the Site for purposes other than those for which it was designed and finally more generally (viii) any breach of these general conditions or of the laws and regulations in force.

15.2

It is also strictly forbidden to monetize, sell or grant all or part of the access to the Site, as well as to the information it contains.

15.3

In the event of failure to comply with any of the provisions of this article or more generally, infringements of laws and regulations, MEEKO reserves the right to take all appropriate measures and initiate any legal action.

ARTICLE 16: CHANGES

MEEKO reserves the right to modify these general conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the Buyer's order.

ARTICLE 17: LANGUAGE

In the event of a translation of these general conditions into one or more languages, the language of interpretation will be the French language in the event of contradiction or dispute over the meaning of a term or provision.

ARTICLE 18: APPLICABLE LAW AND JURISDICTION

These general conditions are governed by French law.

In the event of a dispute over the validity, interpretation and/or execution of these general terms and conditions, the parties agree that the courts of Paris will have exclusive jurisdiction to judge, unless there are mandatory rules of procedure to the contrary.

ARTICLE 19: CHARACTERISTICS OF THE PRODUCTS

Before any online order and in application in particular of the provisions of article L111-1 of the Consumer Code, the Buyer can read, on the Site, the characteristics of each Product that he wishes to order.

The photographs and descriptions of the Products offered for sale online are as accurate as possible. They only commit MEEKO for what is specifically indicated. The Buyer is however informed and accepts that certain characteristics of the Products, and in particular their color, may not correspond exactly to the photographs presented on the Site, due to technical constraints.